Julia Noble Art – Privacy Policy

Information about you is collected during the checkout process on the store. I am committed to protecting the privacy and security of my customers’ personal information. This Privacy Policy outlines the types of personal information that is collected, how it is used, and the measures taken to protect it.

What is collected and stored

While you visit the site, tracking includes:

  • Products you’ve viewed: used for example to show you products you’ve recently viewed
  • Location, IP address and browser type: used for purposes like estimating taxes and shipping
  • Shipping address: you’ll be ask to enter this so shipping can be estimated before you place an order.

Cookies

My website uses cookies to enhance your experience. A cookie is a small file placed on your computer’s hard drive. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Cookies are used to keep track of cart contents while you’re browsing the site.

When you purchase you’ll be asked to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. This information is used for purposes, such as:

  • Sending you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Processing payments and prevent fraud
  • Setting up your account for the store
  • Complying with any legal obligations, such as calculating taxes
  • Improving store offerings
  • Sending you marketing messages, if you choose to receive them

If you create an account, your name, address, email and phone number, will be stored – which will be used to populate the checkout for future orders.

Generally information is stored about you for only as long as it’s needed for the purposes for which it’s collected and used, and there is no legal requirement for it to be kept. This includes your name, email address and billing and shipping addresses.

Comments or reviews, if you choose to leave them, are also stored.

Security

I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, there are suitable physical, electronic, and managerial procedures to safeguard and secure the information collected online.

Who has access?

Access to your information is only available to authorised managers. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Access to this information is required to fulfill orders, process refunds and support you.

Your Rights

Under data protection laws, you have rights including:

**Access:** You have the right to request copies of your personal data.

**Rectification:** You can request that we correct any information you believe is inaccurate or incomplete.

**Erasure:** Under certain conditions, you have the right to request that we erase your personal data.

**Restrict Processing:** You have the right to request that we restrict the processing of your personal data.

To exercise any of these rights, please contact me.

What data is shared with others

We only share information with third parties that are required in order to provide our orders and store services to you. This data sharing is restricted to the following service – Payment Processing. We do not provide customer data to any other third parties unless required to do so by law.

Payments

We accept payments online, and when processing payments, some of your data will be passed to providers, including information required to process or support the payment, such as the purchase total and billing information.

Changes to The Privacy Policy

I reserve the right to update this Privacy Policy at any time, and changes will be notified by posting the new Privacy Policy on this page.

Contact Me

If you have any questions about this Privacy Policy or the information held about you, please contact me.

Julia Noble Art - Shop

Being a professional artist can be complicated, and probably no more so than when it comes to selling our art. I hope you enjoy my work, and shopping on-line, though if you’d prefer a more personal service please do get in touch.

Connect

T: 01325 378 133

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